Operational Tools
OBJECTIVE: To assist the daily management of service incidents
Issues to resolve
- Preparation of work orders
- Management and troubleshooting resources
- Management and resolution of incidents in the territory
- Management and resolution of incidents and complaints to the City council
- Inspection of real-time service
Tools provided by SitRSU
- Generation of work orders and meter readings
- Event logging in the service
- Reallocation of resources
- Fleet Tracking
- GPS + RFID = MOBA
- Integration with tools Ayto incidents and complaints (egIris Barcelona)
Supports SitRSU service operation, by generating work orders,
monitoring real time service, incident management
Operational Tools
Toolkit daily management of the service (fleet tracking, incident management, etc.) That integrates with third-party telecommunications systems (eg integration with telecommunications system MOBA).
